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Business Insurance

Business insurance, also known as commercial insurance, helps protect business owners from unexpected losses. We offer different types of insurance for businesses, including coverage for property damage, legal liability and employee-related risks. No matter what industry you are in, your company faces risks every day. That’s why ICICI Lombard offers a wide range of business insurance covers, designed to identify and reduce those risks. Effective risk management is the key to a successful business. Our comprehensive commercial solutions are aimed at addressing the diverse risks faced by businesses.

Why choose ICICI Lombard

ICICI Lombard is one of the Leading General Insurance Company in Private sector. Financial Highlights FY 2020

₹135.92 Billion

Gross Written Premium

26.2 Million

Count of Policies issued

1.8 Million

Count of Claims settled

Core differentiators that define our business

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    Brand Equity
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    Service Network
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    Product Portfolio
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  • ICICI Lombard has a remarkable claim settlement ratio in India and leverages Artificial intelligence (AI) and advanced analytics for automated processing of Insurance claims.
  • It has pioneered the use of Artificial intelligence and Machine Learning in health claim processing, reducing cashless claim request approval time to few minutes.
  • In segments such as frequency driven marine cargo insurance claims portfolio, the company has introduced robotics to handle large number of claims and to reduce claim settlement turnaround time.
  • We customize our insurance solutions based on customer needs and by harnessing our technological capabilities.
  • We use the latest technology tools to help you at all stages of your relationship with us.
  • Our All-in-One insurance solutions like Business Shield and Enterprise Secure comprehensively cover all your key business risks.
  • Our value added services like Marine loss control solutions and anti-hijacking solutions help in preventing and mitigating risk incidents.
  • We leverage natural processing and robotic process automation technology to provide a superior digital experience to our customers.
  • We have built one of the most robust Reinsurance capacities and have expertise in structuring complex risks. We work with only stable and strong reinsurers which enables us with a strong risk framework.

Product strength



Fire insurance policy covers damage and losses caused by fire and helps to cover the cost of replacement, repair or reconstruction of property.

We offer 250+ occupancy types, value added services & can assess risk through remote video and provide a recommendation report.



We offer variety of value-added services and customized solutions in our marine insurance.

Our loss control consulting services further enhance our value proposition. Our vast experience in logistics planning and execution of Over Dimensional Consignments (ODC) across India makes us a trusted insurance partner.



Our customized and unique solutions drafted by our technical experts for various industries put us at the forefront of risk management.

We continue to expand our footprint in this segment and provide value-added & risk management solutions to MSME, SME & corporate clients through our technology driven platforms.

What's new


Business Shield Package Policy

Businesses are under constant evolving risks from multiple sources. Traditionally, there are standalone covers for Fire, Burglary, Loss of Profit, Legal Liability which are being offered in the market. We at ICICI Lombard present a holistic package product “Business Shield”

Non industrial

  • Housing Societies, Offices, BPO/ KPO
  • Malls & Multiplex, Hotels / Resorts
  • Software Development, Cinema
  • Theatres, Restaurants & Cafe
  • Diagnostic Centers, Health Centre
  • Clubs, Auditoriums, Convention
  • Centers, Educational Institutes
  • Schools /Colleges


  • Engineering workshops
  • Cement products manufacturing
  • Granite factories
  • Dairies
  • Bakeries and Biscuit Factories
  • Coffee roasting / grinding
  • Solar power plants

Package Policy

Package policies are designed to have all sections which are to be availed by user under one policy

Package Policies offered

  • Educational Institutions
  • Hotel Corporate Cover
  • Enterprise Secure
  • Medical Establishments
  • Petrol Stations
  • Malls & Multiplex

Our network

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    273 Branches
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    840 Virtual Offices
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    8800 Network Garages
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    6536 Network Hospitals

Awards and Accolades


Emerging company of the year

We won the Economic Times Award for Corporate Excellence. The award recognises best companies and bright corporate honchos for business and entrepreneurial success.


Business today - Money today financial awards

We were conferred with the ‘Best General Insurance Provider of The Year’ and ‘Best Motor Insurer of the Year (Joint)’ awards at the Business Today - Money Today Financial Awards. The recognition came for our sterling performance in the non-life category. These awards were constituted in 2013 to reward the best companies in the Banking, Financial Services, and Insurance (BFSI) sector.


Dun & bradstreet BSFI summit & awards 2020

We were adjudged ‘India’s Leading General Insurance Company - Private’ at the Dun & Bradstreet BFSI Summit & Awards 2020. These awards are part of a knowledge forum and an endeavour to recognise leading companies from the Indian BFSI sector.


India insurance summit & awards 2020

We were conferred with the ‘Insurance Company of the Year’ award. Hosted by the Synnex Group, the award recognises corporate houses for their exemplary work in the insurance industry every year.



We were recognised as one of the ’20 Best Insurers in the Asia Pacific Region’ for 2020. The accolade is an outcome of IDC Financial Insights’ research on identifying insurers who have successfully pursued digital transformation for long-term sustainability.



Our ‘Al-enabled vehicle inception facility’ won us the FICCI Awards in the ‘Most Innovative Insurance Offerings’ category. Further, we won the ‘Claims Excellence’ award for our ‘digital motor claims process.’ We also received the ‘Best CSR initiative’ award in the non-life category for our ‘Caring Hands’ programme.



We won a ‘Bronze’ in the ‘Continuous Campaign’ category for our campaign ‘Ride to Safety’, a unique CSR initiative to make Indian roads safer for motorcycle riders. The award is hosted by Exchange4media Group and recognises the contribution and success of the public relations and communication industry.



We were presented with the ‘Best CSR Practices’ award at the 9th edition of the World CSR Day Congress 8 Awards, organised by ET Now. The recognition came for our unique CSR campaign ‘Ride to Safety’.



We were conferred with ATD (Association of Talent Development) ‘Best 2019 Global Awards’ for the 7th time. The ATD Best Global Awards recognise organisations that leverage talent development strategically to achieve business results. More than 140 companies from 10 countries participated this year, with 57 organisations winning this award.